Need help? Voyages-sncf is there to assist you at every stage of your journey

Find answers to all your questions here.

Echange et annulation

  1. END OF THALYS TICKET SALES BY THE DEUTSCHE BAHN (DB) IN GERMANY
  2. TERMS AND CONDITIONS OF EXCHANGE, REFUND AND CANCELLATION OF TRAIN TICKETS
  3. CANCELLING A TRAIN TICKET
  4. EXCHANGING A TRAIN TICKET